Just Point and Say It | The Lost Rental Car Oil Cap Incident

Hello, everyone.

This is Enta.

The other day, I found oil on the front bumper of my leased car!

So, I took a look, and wouldn't you know it!

There's no lid!

Actually, I just picked this car up the other day and had it serviced, lol.

The maintenance person probably just forgot.

The lid was wedged next to the engine.

The engine compartment is covered in oil lol

It was all sticky all the way to the front.

I sprayed some of our super-strong grease-cutting detergent on it, let it sit for a while, and then cleaned it off with a pressure washer.

It's such an important thing, yet I keep forgetting it.

In the worst-case scenario, the engine could seize up, and the car would be on the verge of being scrapped, right?

Even the best professionals make mistakes.

I tend to forget, you know.

I'm forgetting more and more. That's why I'm writing this, lol.

No one is perfect.

That's why the very best professionals know exactly where they're likely to make mistakes, so,

At that time, I double-check everything very thoroughly, and I also have a third party verify it.

It would be great if we could check each other’s work so we can do our jobs safely and with fewer mistakes.

Check, check, check—that's what matters!

Simply pointing and naming something can prevent mistakes a significant number of times.

Fundamentally, to begin withPeople act under the assumption that they are right, not wrong.That's right.

Even if an error occurs at that point, I wouldn't notice it. That's what they call "human error."

After all, I thought I was right, lol.

Just by pointing at it and saying its name, you’ll realize, “Huh? Is that wrong!?”

Just by pointing and namingCan reduce errors to 1/6Here is the data.

If you tend to forget things or make a lot of mistakes, be sure to use the "point and call" method to confirm details.

Since December is a time when mistakes tend to happen more frequently, let’s be extra careful.

 

See you later.

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