{"id":47896,"date":"2022-11-10T08:00:16","date_gmt":"2022-11-09T23:00:16","guid":{"rendered":"https:\/\/norimen.net\/wordpress\/?p=47896"},"modified":"2022-11-08T09:07:22","modified_gmt":"2022-11-08T00:07:22","slug":"20221110-2","status":"publish","type":"post","link":"https:\/\/norimen.net\/tl\/20221110-2\/","title":{"rendered":"Nakatakda bang kamuhian ng mga kontratista ang mga serbisyo ng suporta sa kliyente? (Mula sa Diyos ng Konstruksyon)"},"content":{"rendered":"

\"Ang<\/p>\n

Mga serbisyong suporta sa kliyente na nakakainis<\/h2>\n

DatiSa likod ng mga eksena ng mga serbisyo sa suporta sa kliyente<\/a>Nang ipinost ko ang artikulong iyon, nakatanggap ako ng napakaraming komento, at naging napakahalagang karanasan sa pagkatuto upang malaman kung paano kami tinitingnan ng mga kontratista.<\/p>\n

Maraming salamat sa lahat ng matitinding puna, gaya ng 'Nagpo-pose ka lang para sa litrato kasama ang pisara' at 'Wala kang iba kundi isang \"soro na nanghihiram ng lakas ng tigre\". Ipinapilit mo ang iyong mga pananaw batay lamang sa mga hindi pa lubos na pinag-isipang tuntunin, nang walang wastong kaalaman, karanasan, o kwalipikasyon' (tumatawa).<\/p>\n

Bagaman madalas na tinitingnan nang may pagkasuklam (o marahil ay tuwirang pagkamuhi pa nga?) ang mga serbisyong suporta sa kliyente, nais kong samantalahin ang pagkakataong ito upang partikular na ituon ang pansin sa mga serbisyong suporta sa pangangasiwa ng konstruksyon at ipaliwanag nang eksakto kung ano ang kasangkot sa trabahong ito.<\/p>\n

Pakitandaan na ito ay para lamang sa kumpanyang pinagtatrabahuhan ko; ang mga kalagayan ay maaaring mag-iba, siyempre, depende sa kliyente. Pasensya na at lubos kong pahahalagahan ang inyong pag-unawa nang maaga.<\/p>\n

Saklaw ng Trabaho para sa Mga Serbisyo ng Suporta sa Kliyente (Mga Serbisyo ng Suporta sa Superbisyon ng Konstruksyon)<\/h3>\n

Ang sumusunod ay naglalahad ng pangunahing saklaw ng trabaho mula sa Mga Karaniwang Espesipikasyon para sa Mga Serbisyo ng Suporta sa Kliyente, Bahagi 4: Mga Serbisyo ng Suporta sa Superbisyon ng Konstruksyon. (Hindi isinama ang detalyadong paliwanag ng bawat item.)<\/p>\n

    \n
  1. Paghahanda ng mga dokumento at iba pang gawain na kinakailangan para sa pagtupad ng mga kontrata na may kaugnayan sa mga gawaing sakop ng proyekto<\/li>\n
  2. Beripikasyon ng progreso ng konstruksyon ng mga gawaing sakop ng kontrata, atbp.<\/li>\n
  3. Paghahanda ng mga materyales na kinakailangan para sa konsultasyon at koordinasyon sa mga lokal na komunidad at mga kaugnay na organisasyon<\/li>\n
  4. Pagdalo sa mga inspeksyon sa konstruksyon, atbp.<\/li>\n
  5. Iba pang mga usapin (mga usaping pang-emergency, mga ad hoc na hakbang, atbp.)<\/li>\n<\/ol>\n

    Ang bilang ng mga proyektong inatas sa bawat tao ay hindi lang isa.<\/h2>\n

    Sa mga tungkulin ng suporta sa pangangasiwa ng konstruksyon, karaniwan na isang tao ang responsable sa apat o limang proyekto. Bagaman may mga posisyon na pangunahing tagapangasiwa at pangalawang tagapangasiwa, kadalasan ay ang pangunahing tagapangasiwa ang tumatanggap ng pangunahing responsibilidad sa pamamahala ng dami ng gawain; dahil bawat isa ay responsable sa apat o limang proyekto, araw-araw ay isang buhawi ng aktibidad.<\/p>\n

    Halimbawa, sumasaklaw ang aming gawain sa malawak na hanay ng mga tungkulin, tulad ng pagkuha ng datos ng mga guhit para sa mga binagong seksyon mula sa kontratista, paghahanda ng mga binagong at as-built na guhit, pag-verify ng mga bill of quantities, pagbubuo ng mga dokumento para sa konsultasyon, at pagsasagawa ng mga imbestigasyon sa mga usaping konstruksyon sa kahilingan ng kliyente.<\/p>\n

    Bukod dito, inihahanda namin ang iba't ibang porma\u2014tulad ng ulat ng trabaho, talaan ng pagsubaybay sa progreso ng konstruksyon, at talaan ng pamamahala sa kaligtasan\u2014bilang hiwalay na kalakip, isinusumite namin ang mga ito sa superbisor na inhinyero at nag-uulat tungkol dito. Kapag nakumpirma na ito ng superbisor na inhinyero, ipinapakita namin ang mga naisumiteng ulat ng trabaho at iba pang dokumento sa isang pagpupulong kasama ang punong surveyor (ang kliyente). Kung matatanggap ang mga ito, itinuturing na nakumpleto ang trabaho sa yugtong iyon, at nagpapatuloy kami sa pagtanggap ng bahagyang bayad.<\/p>\n

    Dahil sa napakalaking dami ng trabahong kailangang gawin, sa tingin ko ay iilan lamang ang nakakapag-gawa ng lahat nang perpekto.<\/p>\n

    Sa katunayan, ginagawa rin namin ang ganitong bagay.<\/h2>\n

    Bilang karagdagan sa mga tungkuling nakasaad sa itaas, may iba pang mga gawain na kailangang isagawa. Ito ay ang suporta sa lokal na komunidad at pagtugon sa sakuna.<\/p>\n

    Ang 'local response' ay tumutukoy sa pagharap sa mga sitwasyon tulad ng sobrang taas ng damo na nakasasagabal sa kalsada at nagdudulot ng panganib ng aksidente; hindi pantay na ibabaw ng kalsada na may mga lubak na maaaring magdulot ng pagkasira ng mga sasakyan; o mga sitwasyon kung saan may panganib na mahulog ang mga naglalakad. Kahit sa mga karaniwang gawaing pagpapanatili, maaari kaming maglabas ng mga tagubilin para humiling ng aksyon, ngunit ang mga isyung lumilitaw sa labas ng opisyal na oras ng trabaho ay kadalasang hinahawakan bilang bahagi ng aming mga serbisyong pangsuporta.<\/p>\n

    Ang pagputol ng damo ay partikular na nakakapagpabigat. Bagaman minsan ay nagagawa ito sa loob lamang ng ilang minuto gamit ang gunting ng damo, dahil bahagi ito ng aming suportang gawain, karaniwan kaming gumugugol ng ilang oras gamit ang mga kamay na karit upang putulin ang damo hanggang sa antas na walang panganib ng aksidente, bago ipasa ang lugar sa kontratista na responsable sa mga gawaing pagpapanatili. Pagdating naman sa mga lubak sa ibabaw ng kalsada, may reserba kaming materyales para sa pagkukumpuni, kaya nagsasagawa kami ng pansamantalang pagkukumpuni gamit ang tamper (manwal na pagkokompak) bago ipasa ang trabaho sa kontratista.<\/p>\n

    Higit pa rito, sa kaganapan ng isang sakuna\u2014tulad ng lindol na may seismic intensity na 3 o mas mataas, o bagyo\u2014nagsasagawa kami ng mga pagsusuri sa kaligtasan (on-site inspections) sa mga proyektong konstruksyon na nasa aming pananagutan at iniulat ang aming mga natuklasan sa kliyente. Sa panahon ng matinding pag-ulan ng niyebe, nagmamaneho kami sa mga kalsada upang magsagawa ng on-site inspections sa kondisyon ng mga kalsada, magkalat ng mga de-icing agent, at ilipat ang mga sasakyang nasira.<\/p>\n

    Gayunpaman, dahil hindi natin alam kung kailan tayo maaaring tawagin upang harapin ang mga lokal na isyu o tumugon sa mga sakuna, minsan ay naka-standby tayo buong araw at gabi, patuloy na sinusuri ang ulat ng panahon at ang ating mga cellphone. Naalala ko noong ilang taon na ang nakalipas, sa panahon ng bagyo at malakas na pag-ulan ng niyebe, nang tawagin ako ng kliyente sa ganap na alas-tres ng umaga upang inspeksyunin ang mga kalsada at ilog.<\/p>\n

    Mula sa pananaw ng kontratista, maaaring sabihin nila, 'Tiyak na hindi ito itinuturing na tunay na trabaho,' ngunit sa katotohanan, pinangangasiwaan namin ang ganitong mga maliliit na detalye sa likod ng eksena. Bilang isang koponan na sumusuporta sa kliyente, isinulat namin ang artikulong ito upang ipaalam sa inyo na nagsusumikap kami araw-araw sa aming mga tungkulin, kabilang ang mga tila walang kabuluhang gawain.<\/p>\n

    Sigurado akong naniniwala ang nakararaming kontratista na 'hindi kinakailangan ang mga serbisyo ng suporta sa kliyente'. Kailangan kong aminin, sa aking kahihiyan, na may iba't ibang kritikal na pananaw, tulad ng pagpipilit na gumawa ng binagong mga guhit o pagpipilit na isagawa ang mga gawaing hindi nakasaad sa mga espesipikasyon.Sa likod ng mga eksena ng mga serbisyo sa suporta sa kliyente<\/a>Nalaman ko ito sa seksyon ng mga komento.<\/p>\n

    Sa artikulong ito rin, nais kong marinig ang inyong mga komento at pananaw. Mangyaring ipadala ang mga ito.<\/p>\n

     <\/p>\n

    Ang Diyos ng Konstruksyon<\/a><\/p>","protected":false},"excerpt":{"rendered":"

    Mga Serbisyo ng Suporta sa Kliyente: Isang Tarak sa Tagiliran? Nang dati kong inilathala ang artikulong pinamagatang 'Sa Likod ng Mga Serbisyo ng Suporta sa Kliyente', nakatanggap ako ng napakaraming komento, at naging mahalagang karanasang pang-edukasyon ito upang malaman kung paano kami tinitingnan mula sa pananaw ng mga kontratista. Mga komento tulad ng 'Nakatayo lang sila roon na may hawak na pisara para sa larawan' o 'Pagkatapos ng lahat\u2026'<\/p>","protected":false},"author":2,"featured_media":39421,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_total_topic_count_hidden":0,"_bbp_total_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1231],"tags":[1246],"class_list":["post-47896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-1231","tag-1246"],"acf":[],"yoast_head":"\n\u767a\u6ce8\u8005\u652f\u63f4\u696d\u52d9\u306f\u65bd\u5de5\u8005\u304b\u3089\u5acc\u308f\u308c\u308b\u904b\u547d\uff1f(\u65bd\u5de5\u306e\u795e\u69d8\u3088\u308a) - \u65b0\u30a8\u30f3\u30bf\u306e\u6cd5\u9762\u7ba1\u7406\u587e<\/title>\n<meta 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